iBoss to lecture at Telsoc event

May 17th, 2016


iBoss is pleased to have been invited to speak at the next Telsoc event in Victoria.

Telsoc is a well-respected industry society whose mission is to promote knowledge, understanding and excellence in telecommunications and the digital economy.

Its members and board are passionate about telecommunications and contribute greatly to the industry. Therefore it is an honour to be asked to lecture at this event.

We will be talking about competition in the NBN world, is it still possible to become an RSP and what is required to differentiate and succeed. Our speakers will include: Jon Cleaver the Chief Commercial Officer of MNF Group, Chris Hooker the Solutions Manager for iBoss and SAAS solutions across MNF Group and Chris Foster, Business Development Manager.

When: 31st May 2016

Where: RMIT University, VIC

You can find out more about the event, including a link to buy a ticket to attend on the Telsoc website.

iBoss at CeBIT 2016 plus free exhibition pass

April 5th, 2016


Join us at CeBIT, Asia Pacific’s largest business technology event, 2-4 May at Sydney Olympic Park.

iBoss will be exhibiting at Stand E25 we are also offering free tickets to the exhibition. Simply follow this link and be sure to apply the promo code “CEMYN16″

At CeBIT you’ll connect with global IT innovators and learn from industry leaders discussing the developments expected to impact today’s business. The premier event will host over 300 organisations showcasing the latest technological advancements. See current and future products in action as they solve modern business challenges.

Whether you are an IT channel partner, reseller, or an existing player in the telecommunications market, talk to us about our aggregation and modular billing platform solutions that will enable you to compete in the emerging NBN and VoIP market.

Resellers – don’t miss your opportunity. Why resell one service, when you can sell them all? Move up the value chain by becoming a Provider yourself and secure ongoing revenue.

Make sure you register to get your free pass. See you there!

iBoss Gold Sponsor of CommsDay Sydney

March 17th, 2016


iBoss is proud to be a Gold sponsor of this years CommsDay Summit which is taking place 4th & 5th April at the Westin hotel in Sydney.

The full programme for the event can be found here where you can also register for tickets if you are interested in attending. iBoss will be hosting a stand at the event, so be sure to visit us if you are there.

There is a range of interesting speakers booked for the event, including Rene Sugo, CEO of iBoss parent company MyNetFone Group.

if you are attending the event, be sure to pick up a delegate satchel and enter the iBoss competition.

Gold Sponsor at NZ telco summit & iBoss launching in New Zealand

February 25th, 2016


iBoss and our sister-company Symbio Networks are proud to be the Gold sponsor of the inaugural NZ Telecommunications & Broadband Summit 2016 on 1st and 2nd March.

Being held over 2 days at the Rendezvous hotel in Auckland, and with an impressive list of confirmed speakers including Jon Cleaver, CCO of iBoss parent company MNF Group, it’s shaping up to be a great event.

Jon will be talking about why a truly competitive wholesale market is key to a thriving telco sector. We also have a stand at the event so be sure to stop by for a chat if you are there next week.

iBoss launching in New Zealand

Whilst Symbio Networks has had a presence in Auckland since 2008, we are investing in our network to roll it out across the whole country and, in addition, we are launching iBoss in New Zealand.

With a high level of consolidation seen in New Zealand, the launch of iBoss will help to promote competition in the industry. Enabling mid-tier telcos to compete in the market by breaking down barriers to entry will be key to keeping the industry thriving and bring the best results for consumers.

iBoss helps MVNO ‘Better Life’ deliver mobile solution for disadvantaged Australians

January 20th, 2016


iBoss has recently teamed up with Better Life Mobile as their integration partner, enabling them to deliver their low-cost mobile phone plans to disadvantaged and low-income Australians.

Why iBoss

The iBoss platform was selected for two reasons:

  • First, because it provides an industry-proven service management platform for ordering and service management. The iBoss platform acts as the integration link between Better Life Mobile’s billing platform and their carrier’s own systems, fast-tracking the integration and deployment.
  • Second, iBoss has successfully worked with the mobile carrier for several years and had a proven track-record of fast-tracking integration solutions to market.


A changing landscape

The mobile market in Australia is increasingly diversifying, with the entry of supermarket players and specialised start-ups like Better Life Mobile. The proliferation of players from a ‘non-Telco’ background is creating channel opportunities for mobile carriers, but also challenges around integration and deployment to market.

Carrier networks typically provide an access point for resellers, but no ready-to-use retail systems. So new entrants need to either build their own complete platforms – a big CAPEX barrier for most start-ups, or adapt their existing billing systems and find a way to integrate them to the carrier.

Rene Sugo, CEO of iBoss parent company MNF Group said “By partnering with iBoss, Better Life Mobile had predictable capex from the start as well as knowing what their ongoing opex will be”. This is especially important for a social enterprise business model where they are trying to keep their costs as low as possible.

About Better Life

Working closely with a number of welfare and support agencies across Australia, Better Life Mobile provide affordable and secure mobile plans to customers who are experiencing socio-economic disadvantage.

Using the iBoss platform saved Better Life Mobile the expense of building their own order & service management platform to integrate with their MNO, enabling faster deployment to market for this mobile solution for disadvantaged Australians.

Find out more about partnering with iBoss enquire online here.

Christmas embargo period

November 17th, 2015

Christmas baubles

Silly season is almost upon us and with this comes the telecommunications industry Christmas embargo’s imposed by our carriers.

This year, our embargo will occur from Monday 14th December 2015 until Monday 11th January 2016. These embargo dates are aligned to cover all of our carriers.

What’s an embargo?

During the embargo, we will not be performing any network changes or non-essential provisioning tasks.

Porting will continue to be processed as per usual and in-line with industry regulations, however, customers should be aware that delays may be incurred due to embargo periods and/or reduced support staff with related carriers.

Orders will continue to be processed as usual, subject to normal business hours.

What does this mean for you?

The main impact to you will be possible delays to provisioning time frames over the Christmas period. It’s possible that some orders take longer to complete and you should set your end users expectations accordingly. You may also find that some faults take a bit longer to resolve, again, we recommend that you set your end user expectations to avoid frustration.

We’ll post again soon with more information about our Christmas operating hours.

Event Recap: CommsDay Congress, sponsored by iBoss

October 15th, 2015


The CommsDay Congress is an Australian telecoms industry event where providers, regulators and thought leaders come together to discuss the current shape of the industry and future trends and challenges.

This year’s event delivered interesting presentations on the themes of policy & regulation, customer service, operations and of course the hot topic of the moment, NBN.

The iBoss expo stand generated plenty of interest, with our team presenting an NBN aggregation solution that is truly the commercial model NBN should have been.

With the current 121 NBN points of interconnect, the business case simply does not stack up for small or even mid-size providers to connect to the NBN directly. The solution is simple – skip the 121 problems and leverage our specialised aggregation platform via just 1 point of interconnect and a flat fee with iBoss.

iBoss team at CommsDay Congress 2015, presenting NBN Wholesale Aggregation CommsDay Congress ready to receive delegates

iBoss parent company MyNetFone Group’s CEO Rene Sugo also delivered a presentation on the biggest threat to the telecommunications industry - toll fraud. This topic is a bit of a painful secret in the industry, but with the cost of fraud amounting to $46.3 billion in 2013 and growing fast, it is time to start talking about it. One new innovation is addressing the problem head on – TollShield. Developed in house, the patent-pending TollShield platform addresses the growing threat of toll fraud by detecting and blocking calls in real time. TollShield has been successfully protecting the iBoss SIP Trunk services, delivered over the Symbio network, for over a year. This makes iBoss wholesale SIP Trunking possibly the most fraud-resilient IP voice solution in Australia.

As the sponsor of the event, iBoss also hosted the official CommsDay cocktail party at the end of Day 1 – an opportunity for delegates to socialise and discuss the day’s events.

If you would like to find out more information about the iBoss NBN wholesale aggregation solution, or any of our other services – we welcome you to contact our team.

NBN the way it should be

October 15th, 2015


The commercial reality of NBN is proving less rosy for small and mid-sized telcos. So how can ISPs overcome the 121 POI dilemma?


Wholesale NBN, the way it should be

The roll-out of the NBN is ramping up fast, and there are more opportunities than ever for ISPs to reach new customers and increase their market share. But how do you make that happen if you don’t have buckets of spare cash to invest in POIs?

With 121 NBN points of interconnect, the business case simply does not stack up for small or even mid-size providers to connect to the NBN directly. Reaching all 121 POIs is problematic enough, compounded by the further obstacle of prohibitive backhaul costs and a CVC model stuck in the past.

NBN was supposed to be about creating a level playing field, but the commercial reality for most providers is that their only option is to reselling one of the big Telcos… or is it?


1 aggregation point One interconnect, all of Australia

The solution is simple – skip the 121 problems and leverage our specialised aggregation platform via just 1 point of interconnect and a flat fee with iBoss. We make NBN accessible to all providers and remove the uncertainty of usage-based costs (CVC/AGVC). So you can focus on creating a value proposition that caters to the modern customer.

That’s the commercial model that NBN should have been.

However, an aggregation platform should be more than just a funnel for data connectivity.

“To compete in the current market, Telcos have to develop compelling offers for target market niches that the incumbents cannot reach. Combining NBN with new-generation SIP voice services, and helping consumers make a full transition to IP is certainly a major differentiator” suggests Jon Cleaver, CCO of iBoss-parent MyNetFone Group.


Finding a point of difference

Combine iBoss NBN with SIP products delivered over Australia’s largest IP voice network operated by our sister company Symbio Networks, add in advanced number porting and you have an extremely powerful combination of relevant and future proof telecommunication services. All available on the industry-proven iBoss aggregation platform which facilitates a quick and clean market entry with your choice of solutions from multiple carriers. Both new market entrants and existing operators can expand their market offering and gain a competitive advantage while retaining the freedom to mix and match services.

It’s not just about a ‘big dumb pipe’ – the iBoss team have the expertise and experience in the telecommunications market to develop tried and tested products, and can provide consultation in creating tailored products and plans that best suit the needs of your end-customers.

Contact us to find out more about NBN aggregation on the iBoss platform.


Enquire about NBN Aggregation

Enquire online here.

iBoss Gold Sponsor of CommsDay Melbourne

September 3rd, 2015

CommsDay Congress Logo

iBoss is proud to be a Gold sponsor of this years CommsDay Congress which is taking place 13-14th October at the Langham hotel in Melbourne.

iBoss is hosting the official CommsDay cocktail event on day 1 and will also have a stand at the event, so be sure to visit us if you are there.

The full programme for the event was released in CommsDay this morning and there are a range of interesting speakers booked for the event, including Rene Sugo, CEO of iBoss parent company MyNetFone Group.

Mr Sugo’s presentation will bring to light the contentious issue of toll fraud, and the latest innovation in toll fraud prevention - TollShield, developed by MyNetFone Group. Set to save Telcos millions in lost revenue, TollShield is the world’s first SaaS toll fraud mitigation platform able to detect and block fraud in real-time

If you are interested in attending the 2 day event, you can register for tickets here https://goo.gl/JPgvE0.

NBN wireless plans launched

August 21st, 2015


iBoss has launched NBN wireless plans to complete its NBN product offering.

The addition of NBN wireless plans means that iBoss aggregation customers can now service end users in specific areas where fixed broadband is not available. 

With the recent launch of VoIP products from iBoss, we now enable telcos to offer a truly future proof telecommunications solution to their end users.

As the NBN rollout continues to gain momentum, there are now over 546,848 serviceable premises, of which, 10% are wireless premises. The market opportunity is bigger than ever for RSPs across the country.

If you want to find out how you can add NBN wireless products to your product offering get in touch.